Who we are

Our website address is https://orlandoplumbersanddrains.com

Last Updated:

December 15, 2024

This Privacy Policy describes how Orlando Plumbers and Drains LLC ("we," "us," or "our") collects, uses, and discloses information when you visit our website located at

www.orlandoplumbersanddrains.com

("Site") and when you use our services, including any SMS services provided ("Services"). Your privacy is important to us, and we are committed to protecting your personal information. By accessing or using our Site and Services, you agree to the terms of this Privacy Policy.

Information We Collect

1.1. Information You Provide to Us:

When you interact with our Site and Services, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide.

1.2. Information We Collect Automatically:

When you visit our Site or use our Services, we may automatically collect certain information about your device and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, access times, and other similar data.

1.3. SMS Information:

If you opt to receive SMS messages from us, we may collect your phone number and any other information you provide in connection with such messages.

Use of Information

2.1. We may use the information we collect for various purposes, including:

Providing and improving our Site and Services; Communicating with you, including responding to your inquiries and sending you important updates; Sending promotional messages, marketing materials, and other information that may be of interest to you; Customizing your experience on our Site and Services; Analyzing trends and user behavior; Complying with legal obligations; and Protecting our rights and interests.

Sharing of Information

3.1. We may share your information with third parties in the following circumstances:

With service providers who assist us in operating our Site and Services; with our business partners for marketing and promotional purposes;

In connection with a merger, acquisition, or sale of assets; and to comply with applicable laws, regulations, or legal processes.

Security

4.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

5.1. You may opt out of receiving promotional messages from us by following the instructions provided in such messages. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your account or transactions.

Changes to this Privacy Policy

6.1. We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated policy on our Site or by other means. Your continued use of our Site and Services after the effective date of the updated policy will constitute your acceptance of the changes.

Contact Us

7.1. If you have any questions or concerns about this Privacy Policy or our practices, please contact us at

[email protected]

By using our Site and Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:

https://automattic.com/privacy/

. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.